How to Fix Crashing Apps on iPhone and iPad

Posted by mistermobile on Sep 24, 2015
Filed under: Apple iOS Tips

How to Fix Crashing Apps on iPhone iPad

iOS Apps Crashing? Follow These 5 Tips to Resolve the Issue

1. Reboot the Device

The best approach for app crashing issues is to try to force reboot the iPhone or iPad by holding down the Power button and Home button until the device flashes the Apple logo.

2. Quit and Re-Launch the App

Sometimes the simplest solution to a resolve a crashing application in iOS is to quit the app and then relaunch it. The idea behind this is that you’ll clear the app from memory and allow for a clean launch.

Step 1. Double-click on the Home button to bring up the multitasking screen.
Step 2. Locate the application you wish to quit, then swipe up on the app to quit out of it.
Step 3. Hit the Home button to return to the Home Screen of iOS, then tap the app icon to re-open it again.

3. Update the App

Keeping apps updated is often vital to maintaining application stability and the reason is quite simple: developers identify bugs within their apps, fix them, and then push an update to the app.

Step 1. Open the App Store and go to the “Updates” tab.
Step 2. Install any updates available to the application which is exhibiting crashing problems or bugs.
Step 3. Relaunch the freshly updated app.

4. Delete the App and Re-Install

Deleting will simultaneously uninstall an app, but you’re going to re-install the same app again immediately. This is usually pretty quick, though some apps which are large can take a little while to download again.

Step 1. Locate the problematic app on the Home Screen of iOS, then tap and hold on the icon.
Step 2. Tap on the (X) icon when it appears, then confirm you want to delete the app.
Step 3. Now launch the App Store and use the Search function (or visit the Purchases tab) and locate the name of the application you just deleted, then re-download it.

Another perk to deleting and reinstalling apps is that it dumps app cache at the same time, which will free up some storage capacity, and those caches can sometimes be the cause of the app crashing in the first place. Some apps in particular are really bad with handling caches, a few bad oranges will bloat out cache to be absolutely enormous in size, which, when attempting to load, can lead to an instant crash from memory issues.

5. Update iOS to the Latest Version

Updates to iOS often include bug fixes for system software, but some of those bug fixes and refinements also impact third party apps too. Additionally, some apps actually require a new version of iOS for certain features to work, or even for the application to work at all. Updating iOS to the latest version is fairly straight forward and usually without incident, and this combined with installing the latest version of an app is usually the be-all-end-all solution to a problematic app experience. Be sure to back up the iOS device before you update iOS, however.

Step 1. Back up the iPhone, iPad, or iPod touch to iCloud or iTunes – don’t skip this.
Step 2. Open “Settings”, “General”, and go to “Software Update”.
Step 3. Choose “Download & Install” and let the entire iOS updating process complete.

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