Filed under: Smart Buddy

Smart: How do I activate/deactivate my roaming feature?

by mistermobile on Sep 5, 2011 at 10:21

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How do I activate/deactivate my roaming feature?

For Postpaid Subscribers:

- To activate/deactivate international roaming via Web Connect:

1. Go to www.smart.com.ph/connect .
2. Register and log-in to Web Connect.
3. Under the Service Activation/Deactivation block, select “International Roaming”.

For Prepaid Subscribers:

- To activate via SMS, text ROAM ONand send to 333.

- To deactivate via SMS, text ROAM OFF and send to 333.

- To activate/deactivate international roaming via SIM Connect:

1. Text Get Menu to 9888 for FREE.
2. Upon downloading, go to SMART Menu and choose SIM Connect menu.
3. Select International Roaming Activation or Deactivation.

- To activate/deactivate international roaming via Web Connect:

1. Go to www.smart.com.ph/connect .
2. Register and log-in to Web Connect.
3. Under the Service Activation/Deactivation block, select “International Roaming”.

* To enjoy seamless roaming service, please maintain a minimum load of P100 while abroad.

Supported countries for Prepaid Roaming:

Armenia, Australia, Austria, Bahrain, Belgium, China, Egypt, Finland, France, Greece, Guam, Hong Kong, India, Israel, Jamaica, Kuwait, Malta, Netherlands, Norway, Oman, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Tunisia, Turkey, UAE, UK, Ukraine, USA

Dialing Procedure:

- While roaming:

Calling a local landline: Dial 0 + Area Code + Tel. No. + Send
Calling a local mobile phone: Dial 0 + Mobile Access Code + Tel. No. + Send

- Making International Calls:

Calling the Phils:
Landline: Dial +63 + Area Code + Tel. No. + Send

- Calling to Mobile Phone:

SMART – Dial +63 + 918 + 7-digit Mobile No. + Send
Others – Dial +63 + Mobile Access Code + 7-digit Mobile No. + Send

- Calling another country:

Dial plus sign (+) + Country Code + Area Code + Tel. No. + Send

Voicemail Retrieval : Dial +639189000100 + send
Emergency Numbers of foreign operator: Dial 112 + Send

- Incoming Calls:

Callers can reach the subscriber by dialing the Mobile No. as if the subscriber is in the Philippines:

Dial 0918 + 7-digit SMART GSM Mobile No. + Send or
Dial +63 + 918 + 7-digit SMART GSM Mobile No. + Send


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Leave a Comment »54 Comments
  • Reply » jayril May 28, 2014

    Hi!..please activate my sim card #09184155492 i had a lot of load and they already activated my sim card at smart station but up to now i didn’t receive any signal yet..thank you in advance

  • Reply » Imelda melody cordova May 30, 2014

    My roaming sim has no signal for 4 days.
    0928-193-6151

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